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Old 1st May 2008, 06:21 PM   #31 (permalink)
bobby
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Also, I just realised I have been an ignorant prick and haven't said this yet, but thanks to everyone who's offered condolences and/ or support, and also to everyone who's made the Dundee shop the success it has been. I think I speak for all the guys in the shop when I say that we've met some golden folk among the arseholes, and it's been great to be able to help out friends and fellow musicians when possible.
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Old 1st May 2008, 08:25 PM   #32 (permalink)
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You're absolutely right about people wanting time and personal service combined with internet mail order prices. I worked in music retail for 5 years as a manager and it never ceased to amaze me.

The fact is that if you want the very cheapest of anything, you get the no-frills version. For instrument shopping, the no-frills cheapest price is online, with no demonstrations, no chance to try before you buy and certainly no personal aftersales. If you want all of the above, you should pay a shop price.

Continue to complain and very soon there won't be that option.
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Old 1st May 2008, 10:13 PM   #33 (permalink)
Fritz
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Aye Bobby, you've certainly helped us out loads!

Good luck to all the guys in whatever jobs they take on next.
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Old 1st May 2008, 10:24 PM   #34 (permalink)
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Good luck guys (especially you Rob) - these chaps have helped me out a lot in the past few years and its much appreciated. I hope you find security soon.
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Old 1st May 2008, 11:59 PM   #35 (permalink)
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Sharing the sentiment of many others, I hope you guys manage to get something else sorted - thanks and good luck.
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Old 2nd May 2008, 04:32 PM   #36 (permalink)
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I just got this very irritating e-mail from Dolphin Music:

"Sound Control/Turnkey go into Administration.

After many months of speculation and rumour it has been revealed today, 30th April 2008, that Sound Control, including Turnkey, have gone into administration.

At least 10 stores have already closed and unfortunately 100+ staff have been laid-off. At this time we have no further information, but what is quite clear is that any new or existing orders are unlikely to be fulfilled.

We take customer service very seriously at Dolphin Music, so in view of the demise of Sound Control, we will be increasing staffing levels this week & this weekend to ensure that we can meet the increased demand.

In view of the serious impact these events could have on customers who have placed orders in good faith, Dolphin Music would like to offer an advice service to any worried Sound Control or Turnkey customers. Anyone seeking advice on how to cancel a Sound Control or Turnkey order and ensure that they receive a refund should call the number below and one of our advisors will be happy to assist.

Any customers planning to make a purchase from Sound Control or Turnkey are equally welcome to call Dolphin Music and we will match or better the price offered by them.

For Sales or Advice please call Dolphin Music Sales: 08** 815 **88

Finally, the Dolphin Music team would like to express sympathy for all the staff that have lost their jobs as a result of these unfortunate events."

...pretty opportunistic of them. Bastards.
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Old 2nd May 2008, 04:50 PM   #37 (permalink)
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Classy.
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Old 2nd May 2008, 07:19 PM   #38 (permalink)
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If a buyer isn't found in the 90 day period. Will they be selling all the stock off on the cheap?
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Old 2nd May 2008, 08:10 PM   #39 (permalink)
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If a buyer isn't found in the 90 day period. Will they be selling all the stock off on the cheap?
If that does happen soundcontrol is going to be jumping until it shuts :|
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Old 2nd May 2008, 10:15 PM   #40 (permalink)
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A trade auction is a much more likely proposition than a massive "Closing Down Sale" type public free-for-all.
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Old 3rd May 2008, 01:42 PM   #41 (permalink)
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I am really sorry to hear about this. A fair few years ago when me and my brother first started playing our parents took us up to Sound Control to get our starter gear and advice on what equipment would be effective and cheap for learners. Over the years i have found the staff to be friendly and helpful (and quite honest as well) about buying and trying out new equipment.
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Old 3rd May 2008, 03:26 PM   #42 (permalink)
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i bought a guitar on the buy now pay later thing last year....if the company closes down do i get off for paying it ? :P
Unfortunately i dont think so. Ive got a Strat on that sort of capers myself but its financed through Clydesdale Bank i think. If you were joking/ asking a rhetorical question, ignore me. be good if that did happen tho!
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Old 4th May 2008, 04:38 PM   #43 (permalink)
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Unfortunately i dont think so. Ive got a Strat on that sort of capers myself but its financed through Clydesdale Bank i think. If you were joking/ asking a rhetorical question, ignore me. be good if that did happen tho!
dam that clydesdale bank!

nah i actually wasnt joking, i was just hoping somehow i could get out of paying for that guitar, haha
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